Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Spectacular, I was in doubt if it really was good as in the ad, and I was surprised. Delivers everything you promise
Very strong, I bought to work with bike and by strength it will be great and as screwdriver it is very good for small repairs, great product
Magnificent construction, with no burr at all, comes well packaged, phenomenal power.
Apparently good, good torque, so far very good presentation came well charged,, just need to buy one more battery ,,, arrived in the expected time.
This excellent machine I already started testing I took the screws off my car without charging the battery OK without problems came out easy and fast very powerful Other level now process tire on the street is easy kkkkkk
It is an excellent drill, it has good power battery that has lasted long and the accessories help a lot for small bits or it can also be used with the pure dice medium input
Arrived with the kneaded packaging, but it was in touch and working properly.
What all the people say the box of the car burst, and I cause with a Fiat point, the screws of the wheel remove it very well thank you
not used it yet but it seems quite good and quite heavy for what I paid... hope it does the job... thanks
Good cost/benefit. Serves well for the price. Negative point is a small delay when it presses the trigger.
My machine arrived I really liked the product is great I bought it because a friend told me I recommend you can buy Vele apena
Packaging arrived damaged but the machine is undamaged works well with battery Makita. Not yet tried but looking solid.
Gani without bag, the charger Mo triplex, the Assembly of the nut Accord size 19MM and the unscrew nut after about 3 seconds, a product that is qualified if by this price and performance this👌🏽
Did not send a nozzle only the charger plus the machine and great are to be congratulated thank you for the logistics and the delivery even if I went to pick up in the post more I was satisfied
Good morning it stopped working lost strength as soon as I went to use
Very good I can put roof screw with it, only problem is the PT and squid rate
Product arrived on time yet I did not carry out the testing all the items came as the packaging announcement came in a little denting. Material by the visual appears to be very good, I recommend the product.
Arrived with the crumpled box, I did the test of just turning it on, I am waiting for other kit to see if the car wheel comes off.
Exelente super practical product would certainly ask again on the platform thank you very much
I arrived hit the box but the item arrived well just need to try it!
Very strong for the price, broke a 1/4 key without any effort. Very good recommend, only thing that is not good is the battery, it discharges fast and does not warn in the LED, when it discharges is at once. Endured less than 30 minutes without severe use, just tightening screw 8mm of the motorcycle engine.
Excellent product of very good quality very easy to assemble includes manual arrived in time and shape such And How described in the ad highly recommended
Very good, meet household use, have strength to loosen wheel screw
The wealth has been delivered, the pakuvanya is luggans. Wrench for his penny garnies, good. Having taken the university with a cartridge, the Bulo's shell will set storms for awkward robots. Wheel cramps vidkrucha, ale If Yak. Need to fight against regimes. Straining to deposit the battery charger. If the charge falls to two risks and the wheels do not get stuck, you can't get it in the money. Viscovok, demand for accessories and amnisni accumulori. In the sets there are no studs for the handshake. If you write, if you overturn the nozzle with one hand, then it is normal. Here is the principle of the screwdriver and drill. The head shvidkist obertu, frequency and impact force. A check-up of procrastination, especially the enemy tsyna znogikoy))
Not too heavy, I believe that for small services serve, it has the function of inserting bits for furniture screws In the wardrobe even sank the screw