Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Does not have the strength promised more by the price is compensating. For those who have the idea of taking a lever to loosen the screws together will help a lot when changing the tire. More always use the lever to loosen and check the tightness of the screws after changing. It took a little longer it arrived well.
Came totally destroyed the packaging, however came complete and working.
You should pack the order better. Lacaja arrived all destroyed the battery a little broken. Only the drill arrived inside the box without any protection
Everything came right. True speech I didn't put faith that unscrewing the car screws... I did not get to record the video anymore it unscrew yes the car screw without too much effort ....
Better than I expected, very good product I recommend it
Surprisingly good. Managed to undo the wheel nut that an 18inch breaker bar could not. That is above 500Nm.
Arrived fast I had no problem this time At the time of purchase has many options taken care of I bought three to come a right one the way I wanted I already liked I haven't used it yet More already liked can purchase without error
Product apparently all OK, I have already tested on the car wheels recommend!!!👏🏼👏🏼🤩
Not tested the strength, the battery is very small and no specifications, by the size should be one and a half, well crumpled box, but came no damage
It feels a little fragile but it has good torque the only detail is the screw of the brooch does not hold the adapter and it is loosened
Arrived fast, working perfectly, loose nut if spinning, already tested. Came poorly packaged.
Arrived a little before the delivery date, came in a cardboard box, and until this functional moment, I will test it and give a result of the resistance feels heavy and strong, buy with confidence👌
Excellent impact key very strong liked very very robust Key would even buy another easy.
The box arrived half-crumpled plus the items came all correct all right the tool is great?
Came working more the horrible packaging could have arrived broken by Luck arrived whole. I would like to tell the seller there to improve this.
The product came as described in the announcement, it came quickly, I liked it, I tested it on the car to take the tires it worked perfect, I driped it, it came quickly
Thousand note for the quality of the product, exceeds the expectations, good workmanship, for this value delivers much more, very strong, tear off any screw, for an item of this value, it was very worthwhile, recommend, had a tool game that was compatible completely Note: Quality of shipment poor KKK, very poorly packed, my order arrived with this tear, I don't know how no item was lost, no plastic bubble, too much ok, arrived much earlier than expected
The envelope was super battered and rotates very bad service by the parcel they have to check that part On the other hand, the product looks good to try it to see how much power it has and arrived quickly
It brings charge so I could use it immediately, good quality, good product
As in the other comments, the shipping package is very fragile, but the product arrived OK.
Fast delivery. I tested it on my car wheel and it worked perfectly.
Arrived right, now test to see the operation. Thank you
Everything is OK only if all the nozzles and wires were sent or...
God orders newborn, country, brothers, soon he committed no crime, he just followed these verses here his ignorant stupid, no-brainer donkeys: This is the demiurge jeova Jave God👹😈👺 * 6 commandment Thou shalt not kill *😆 Lucas 19:27 "Deus" * have it brought and killed in front of you * Ezequiel 9:5 "Deus" * orders to kill all pregnant elderly and children * without pity or pity Deuteronomy 20:13-16 Isaias 13:16 "God" * orders to quarter babies * in front of you Exodus 32:27 "God" * orders to kill father mother brother * Numbers 31:17-18 "God" * gives orders for rapists to rape children!!* Samuel 15:3 "God" * orders death of newborns * Judges 21:10-12 "God" * orders the death of an entire people * and orders 400 virgin girls to be spared to be raped/Sex Slaves!!! Deuteronomy 28:53 "god" of "Love" * orders human cannibalism * Leviticus 26:29 "god" of "piety" encourages human cannibalism
Very quick shipping, but as others pointed out, very poor packaging... fortunately no damage happened on the way here. The device looks decent, and on a quick test it was able to remove the wheel nuts... so it's promising. I must mention the charger though: I think there is a huge amount of antigravity inside! It weighs nothing! I doubt it is able to supply that 2A on 21 Volts... and there is no indication whatsoever on the battery when it is finished charging? Not even an LED....