Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product good material only the battered packaging but the product 100, arrived early
The delivery was very fast. And a good machine, but it does not have the strength of 520 N. M appears to have at most a few 350. But if you take the torque out of the screw it reacts
Good device but would like the benefit to also sell additional batteries. Arrived very quickly.
Very good gun arrived with charge has good power if you remove the screws from the seats fast, the charger is European type input but without problem you put an adapter, if I recommend the product, I use a mechanical workshop and it works well, I arrive very quickly in Mexico in a week and 3 days approx.
Very good the product. I just think there was a pin missing to lock that drill tip.
Thank you already received the machine here already, only I gave a mole to see that it did not come the charger and the battery.
Received before the agreement came as in the ad for the value you can not demand much as packaging but it came right good cost benefit
It is very good quality if you remove swims from the car
Arrived quickly, yet to be tested. Unfortunately it is badly packed, indeed, it is not really packed .. It's in the box like this, with no bubble wrap and no paper or packaging, so much so that my battery underneath it is a bit split .. Otherwise we'll see how it goes, for now it looks good
Only the impact key comes as the description says, I have already tried and it has enough force, if you can remove them from the cars recommended for the price
The seller need to improve the quality of the packaging, the source came broken, I saw other comments about the poor quality of the packaging as well. As to what is left the machine works perfectly for small services.
Excellent. Very good help to change screws, bolts, and other tight
The product arrived in very functional time so far only the box arrived very battered and broken and they stuck it with yurex tape observation! Put something more rigid so that it can be shipped more safely
Excellent product! Only it brings a small battery! I think that with a battery of more Ah I would have much more strength! Very good purchase!. I also got the charger, just don't take pictures of it.
I will test, the packaging came very damaged and kneaded, but the product came whole
Product arrived fast, has good functionality and good quality. What didn't really please me was the way it got here for me, being in a cardboard box all crumpled and torn and without any plastic protection packing the tool.
But I had to pick up the post office because you didn't put the number of the residence but everything arrived excellent
Very good I was surprising with the torque that she has shot King even car wheel screw with her is very strong I will mess with motorcycle mechanics with her bags the screws almost all
The machine looks good, but it's not too strong, it didn't take the wheel bolts off my car, the battery is not from the label and ad model (it is a 128vf of 1.5a actually) And came with small broken that did not prevent the use since it did not damage the cells and the pieces that came out came inside the box, summing up a good machine but at least with this battery it doesn't have much strength.
For the price is fine only the battery is very small
Thank you I arrived quickly the box a little dented but everything perfect no damage all good but wrap with bubble paper for better safety in the transport less bad it is all good and tested with the screws Of my kia carnival and luxury in loosening and tightening has good performance I ordered it to remove the screws of the variator and clutch of my scooter but I already have it for the car Thank you good Tool👍👍👍👍👏👏👏
The box arrived kicked and then the product is fine if it works
Very good and strong product, take wheel screws and an easy task, recommend
Is the second key I buy, but it didn't come just like the photo, there are little ones in the photo you didn't have, the weight is less than that of the little ones.
Recommend, arrived fast, all right, the packaging was well doused but everything OK, battery was already inserted in the machine and with charge, charger is simple super light but charge the battery, servant with Makita batteries and my case with Deko batteries, I tested on the wheel of the car remove and press easily for more delicate services is not ideal as it does not have a more accurate torque control only has 2 speeds slower and faster, super Indico for the price is great!