Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its own money (a little more than a thousand rubles) is worth it. The image is worse than the 5D take the model with one camera for 4 MR, yes the FHD model gives the video sequence better. But performs its function. The delivery is fast.
It works fine. The only thing I don’t like is the voice of camera, pronunciation is not clearly in English as an anglophone.
All the hell only tilt for my small purposes
Absolutely! Here's a happy review about a shipment arriving on time: "Thrilled with my recent purchase! The shipment arrived exactly when promised. Very pleased with the prompt service."
Good point: product is efficient and works well Bad point: the power adapter cable that is too short.
Shows perfectly, connected without problems, although not the original, how long time will show.
There is no logo on the camera body. Customizable quickly and easily. The vertical angle of rotation of the camera is small, with the chamber lowered to the bottom as much as possible 1,5-2 meters, a dead zone, which is a lot for an apartment. Motion tracking is bad: The camera loses a person very quickly and goes to the ceiling with the lens.
Super
Very recommended
Received quickly. Works very well I recommend
The camera came without damaging the package and the integrity of the camera itself. Setting took 1 minute. 1080 p picture quality is enough. There is the most expensive version of the camera, so this one even wins in 1080 p in the picture, believe me. I see no reason to overpay.
Superr all works
CAMERA is not hiseeu, it is Nobrand. Does not connect to the common home system eseecloud
The camera is normal, but it is late for the movement of a person, and then it itself gets into an incomprehensible position and looks up, but not critical, you can always manually send it through the phone, there is no brand inscription on the camera, but for me it doesn't matter, the only minus is when You speak through the camera, then you can hardly hear anything in it, although the sound is added to the maximum, I wrote to the seller, he turned out to be honest, made a small discount, put 5 stars for decency, the image is normal, you can always see remotely what is happening at home.
Good cameras for their money, boxes were dented but the cameras are intact
Super thank you
Super camera, works with all devices, even with DVR, thank you store!)
Good product. Slightly slow but effective software. Good resolution. Recommended
The camera was not moving horizontally. Took it apart. In the corresponding motor there was no steel axis D1 mm of one gear. The gears themselves are all in place. Picked up the axle, put it. Collective Farm, in general. Works. But "The sediment remained." Therefore, 3 stars.
The camera is perfect, takes pictures and controls with a bang! Thank you very much. Delivery in N 7 days.
Everything is not so simple with the setting, the video quality is normal, the tracking function works every other time, the camera loses the fixed sector after the "intellectual" movement (tracking the object), the settings do not help. Noisy in PTZ mode.
The camera is clearly not 4MP, but somewhere around 2MP. Refused to work with a good sundisk memory card on 128 GB, as soon as I did not format it in both FAT32 and exFAT. Earned only after updating the camera firmware. If anyone has such a problem then update, the update process is simple. And so, the camera and the application is still working normally. Put it in the hallway as an alarm.
All whole and working. The camera is defined as 4 MP, but there is not much difference with a similar FullHD model, but at the same price, the choice is definitely for this model.
Fast delivery, working.
Good camera.