Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The camera is good, it performs its functions very well. The price is not high, the seller is responsive, answers all questions, helps to solve problems. I advise the seller.
👍🏻👍🏻👍🏻👍🏻👍🏻
As described, I already take the second camera, inexpensive, many functions
Works perfectly, the human tracking sensor, quickly connects there is an opportunity to speak and listen.
The camera came with a marriage does not stop with Wi-Fi the seller returned the money
Like the camera very much. Clear image, nimble rotation mechanism, software at altitude, no glitches. The camera named the Leh like a small child. The seller is on top, supports chat and answers questions. This is not the first purchase of this firm. The product is very good and the delivery is very good. I recommend this company,
Everything works, writes it on the map, the picture is not very good, but I don't need it. Calmly flared up in ISEE
Bought for 1.5 K p. And I think it's a great camera for this money.
Great camera. Easily synchronized with the app. The only one there is no brand.
Arrived fast and well
Excellent product! Super fast delivery
The power supply does not work, the camera itself is fine.
This had acEuropean plug on it not a US one and you have no indication which one I was purchasing. I was able to use a converter to make it work.
I am satisfied , cam is working fine. I recommned the seller . I will order another one sometime.
Works well, quality
Could not put a USB flash drive in the camera, apparently a factory defect. wrote to the seller, after sending the video, he immediately sent me another camera It is the most honest seller, always answer and go to the meeting👍 The camera for its super price👍Ordered a couple more pieces
Good picture, all directions, motion sensor, many settings, not bad for phone
I order the second one. Very convenient thing, monitoring children and sick people.
Using it to monitor my parrot, working as excpected 👌
Very good camera Great seller took the 1080 passed 4 megapixels so recommend the picture quality cool really put in the apartment everything looks clear recommended
Very good. Ordered the second one. The first truth with a microphone defect, no complaints about this, I recommend.
Received quickly. The camera works. The price is great
Super Angle Camera
Works out of the box. even the child will adjust👍
All cool🙌, Well done👏