Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's very good.
Product as advertised. Looks good. I haven't tested it yet. Then I come back for a better feedback. At first I recommend.
I placed the order with 07 keys only came 06 the clutch arrived well packed, I do not know what may have happened a pity missing the key 13.
Works the way they should..good product
Great quality for what I need.
In accordance with the announcement Fast sending Not yet tried
I am so satisfied with the product much better than I expected, and the best price is the best to order!!
very good for a low price
All garezd. The instrument of priishov shvidko. Everything, yak in the inventory. That hot product.
It is a good product
I think the price is cheap and the quality is good.
Arrived, Times ahead of schedule. They are beautiful Keys sets, it seemed to me that they are robust good, buy.
Great seller! Delivery within 11 days. Item as described. High quality wrench set. The wrench set is made of high quality polished CrV steel. I didn't notice much difference between my old Kingtony wrench set. Highly recommended! Thank you!
Arrived very well and in the time offered. What I expected and works perfect. Duration and quality remains to be seen. Very good price.
Thank you quickly received.
Good quality of tool to test it. Sent fast, good attention.
Quite efficient and good quality regarding the price
Great product, I recommend it to everyone!
Product according to the described good quality
There is no problem because it is not a broken or broken commodity. Among the products exist those that are wrapped in vinyl and those that are not. Products wrapped in vinyl have a clean surface. However, products that are not wrapped in vinyl have a lot of scatches on the surface. There seems to be no problem with using it, but for some reason it feels like it is new and stock. There's a lot of scatches.
Very well packaged and good material I recommend it
I will describe the product, I recommend the store! Shvidka shipping to Kiev! Ale Tse is definitely not for orkiv!
awesome product cheap price quick delivery
I bought it cheaply ~
My best purchase with AliExpress