Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Comb. I arrived super fast.
Loved it great cuts very good Super indicated the store and the product.
Good quality product... equal to the ad
Recommended. Good product.
Great quality and effectiveness. Super sharp and very good lock too!!
lookin good
great tool. I never had a pair and these are wonderful
Shvidko came. Godri, get normal, ale wiglyadayu turn weak, thin knives are hard. Ale your robot to be robotic and moored with its pennies.
The delivery is fast, the seller is sociable, the parcel has been tracked continuously for 10 days
quality are very good definitely I recommend all people who love gardening
Brza dostava. Materijal kvalitetan, režu precizno.
Item as description, seller fast and accurate, I am fully satisfied. Thank you. Thank you.
Excellent product. Perfect price quality
They arrived quickly in Mexico, they are as they look robust in the photo and cut very well, although the restrictive insurance does not work very well, otherwise, they do their job well.
Great quality. Sturdy and substantial
Secateur with a good grip, nice to see. It cuts well and looks solid. Reliable site, fast delivery
Well received, it looks good.
This is a pretty good pruner. Cuts well without crushing stems.
came over a month. The product matches the description. I recommend the product and the seller. nāca vairāk par mēnesi. Prece atbilst aprakstam. Iesaku preci un pārdevēju
Chic❤️ Sharp, just chic shine and beauty🔥I am very satisfied with the purchase🤩
Garnue Pruner, important, that hot, the devil to add money. I got two times the university that was wide, then it was regulated by a button. Rubberized handles. Pidrizati gilki did not try it anymore. Delivery to the dnipr in two tizhni on the mistespres.
Fine shears. Have trimmed a few items. AS described.
Very good product, well protected wine, fast shipping. Happy with the purchase. Wonderfully cut the branches, so happy with the product
Cut will lie very well the leaves and the hardest branches
Vizurally Pruner garnum, yakisno crushings. Bacishimo, it seems like a robot