Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm still using it, but I'll buy it.
Shipping is fast and good
Everything is OK, but I didn't check it in. In appearance expected a more massive tool, let's see
They look great quality, if it covers it you can cut it
Product arrived well packed with very good quality I recommend it
Goods from Kiv for two Tig. Delivery via Express. Whiglyadav Duzhe solidno. To be important 280 gram. Lezo gostre. On the vichnyi viprobi, on the day.
Super affordable, great user experience
The parcel was delivered very quickly, everything is perfectly packed as in the photo, thank you very much to the seller.
nice
It's great, the pruner is good Recommend this seller
Good pruning shear and fast delivery!
Garnishes goods. I was pleased with the delivery, it was not good, they came for nothing. Garna yakiste, overdrawn by the state gifts. Help, I am satisfied, I recommend it!
It's good.
Good product cheaply purchased well
All Super, I recommend))) Shvidka delivery.
Too good for price ratio Repurchase will be ready when the Kanal is finished
Very good, excellent quality materials, very sharp!
The first impression on this pruning shear is good, especially in relation to the price, I made only a few cuts to test the product and for now it works very well, we will see in the future if it will maintain the initial good impression
It is made of strong, robust metal. It's big even for my hand. It's not comfortable for me. I can't even get over the larger cutting size. Good value for money, I recommend it only to those with large hands. thx
The scissors cut perfectly, if I had known I would have bought three. Great thing. Well thank you!
Design, grip is good. The cost of good .....
Good uncle arrived in the Ora sertã U products and good once again was bad🤝🥳🥳🤩👍👍
The truth if they surprised me, they feel quite firm and of good quality, we will have to try it to see how they come out
Heavy and sharp.I like it!
Guest, pratsyu! Hour show, Spring obrizka vitrimav