Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods were rejected by shvidko.
Good pruning shears cut my tree branches well pruning makes it easy for me thanks
Shvidko came the bowl! The yakistvo virobu Poki is not tested, the yakisna, zbizni Leza, plastic pens
The product works very well in the garden👍🏻
The order arrived 2 weeks earlier. The Pruner is great. The quality is very good. Very satisfied. Thank you very much.
Ótimo
Better than expected, quality of a € 30 at the hardware store
Excellent secateurs, sharp and well made, been using them daily and there very comfortable to hold.
ok
Delivered shvidko, good hands, hands
All good just need to try them hahaha thank you
Strong recommended strong well-made clipped and well-made clipped
I bought these secateurs for my wife to cut the woody stem of roses. She had her doubts when she first went out to the garden to do some pruning but after the first cut she was absolutely delighted. She thought the cutters were excellent because they were razor sharp. I pointed out to her that unlike the secateurs we recently purchased from our local Australian garden centre which within a month or two had two completely rusted blades [in fact I said to her surely these are not the new cutters we purchased a few weeks ago, but they were] these cutters from this seller had stainless steel blades one of which was teflon coated. And of course stainless steel and teflon, as we all know, do not rust. I got a big thankyou kiss from my wife for these excellent pruners. And thankyou to the supplier for a great product.
Fast delivery to Israel in 9 days. the quality is excellent, I recommend it.
Are great! They weigh very little and cut wonderfully! I 've been using them for a long time at work and great!
I am happy with the purchase of three AIRAJ Pruning Shears. They've arrived fast, well wrapped, and the price also very good. I have tried one of them and it is very solid, well made and good for pruning. Many thanks to the seller for the very useful product, smooth transaction and good service! I do recommend! ⭐⭐⭐⭐⭐:)
It has just arrived, it has very good quality, when I use it I will comment on how it works. The cast was fast
Looks good. And high quality
Item as described. Fast delivery. Comfortable in hands.
small and compact but works very good
Excellent Product recommended
I recommend good products
Very Good
It's very good. It's cut and easy for the price.
Goods for two tizhni. Yakist5 +. Seller recommend.