Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery, great product. Recommend
Tried my new pair today and they work flawlessly! cuts 2" pvc tiger flex and hard pipe with ease. I'm buying another pair for my son today. We'll worth the money!
It looks a scissors of good quality and with good materials. I haven't tried it yet but it gives me a good feeling.
very good
At the first glance of the akisni, Michi, and live. Liability.
Product as described. I will definitely order one more.
Very quickly delivered, works and looks promising. I can tell you the operation on the renovation. Obvious I recommend the seller.
If you see good material for the price I will squeeze
Good size and edge all excellent
Well received tool seems perfectly suited to its extremely cutting function not to leave within the reach of children remains only to be tested
Good quality. Cut tubes easily
The package arrived quickly. In two and a half weeks Product tested Test passed Expected more. In general, for this money is super. Seller respect!!!
very good product 👌 recommend
Very good quality materials, fast delivery, correct measurements and very easy to use. Very good tool. Recommendable
I have not tried, but visually it looks solid and aesthetically pleasing.
Great for your even bigger
Compliant item, minimal and correct packaging, and fast delivery (order after receipt) I recommend this seller. I tried on a pipe PE diameter 63mm: The cut is sharp and the pincer works very well. The pincer is very compact compared to the one I had before. I am satisfied with my order.
Very good product size very well and straight recommend
Very good. The product arrived in good condition and operates properly and serves its function very well
What a spectacular tool.
The cutter is quite high quality, in the responsible places there are tides-these are pluses, handles with rubberized overlays, a knife with a beak, but in the lower part, it will be more difficult to cut large diameters-these are disadvantages.
The item is not bad. It works.
It looks good, it hasn't worked yet
This cutters is very good quality. Lovely racheting action and great cut and good to hold.
Perfect product very very good recommended