Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good this tool will help me a lot in my work.
Well, if you make an effort, part of the articulation is a student if it is hard, do not continue
It's good.
The rack seems powerful. The whole is metal. Works well on a 40 tube in PVC
Excellent product. Fast delivery, Well made, super good price, Nice packaging. I recommend this product. Authentic
Number 1
Thank you. I'll write you well.
The product arrived very quickly. Cuts perfectly. I recommend the store to everyone. Fair tradesman
Perfect, although I asked for the 63, it is proving very useful to me, it must be said that it is great.
fast delivery . looks of good quality.
The product is good. Received in two weeks.
Delivery 2 weeks. The product looks solid. Cuts the pipe well while new. How long we'll see.
Better than expected cuts very well and does not deform the pipe much faster than a saw at all and without effort
The item is of good quality as described, makes very precise cuts and without any effort I recommend it
It's okay to buy here. The delivery is also fast and quite convenient. If you buy at the time of year, it's okay. Don't expect it too much. A lot of faucio
Excellent Product
It is great, robust and good quality
👍super!
Works very well and short of luxury, I recommend it
excelente
The cutting blade bends a little when you cut a 40mm PVC tube and the cut comes out somewhat twisted.
I haven't used it yet. It's so big.
Good product
Polypropylene water pipes cuts, watering hoses cuts, Plastic corrugated... Sewer 50-TKU dies. I tried the tree-cut it off in February at 3C 40mm. In principle, there is satisfaction.
Does not feel very hardy, but if you have the edge enough, just hope last l for the price is fine