Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good price for value arrived in the time frame i was given.
Surprisingly good nippers for the price! Just remember that they aren't intended for anything beyond copper wire, and they'll serve well. I use them primarily for cutting zip-ties flush, and they're fantastic for that!
Good quality. Heavy duty.
Good value at a great price. Looks to be good quality and aligned well. Haven’t used but comparable to my other two I have that each are a different brand. Better than one of my other cutters.
fast shipping !!!!! great price !!!!!! works as designed !!!!!
Is very useful and very sharp.
The product is of quality, although the piece that came to me had some erased letters.
nice cutter. love the color. can't lose it.
Tiny little pliers for clipping small wire. I don't expect it to actually be multifunctional. That's all I expect it to do, and it should do that just fine.
Nice tool. The grip is extra soft. the cutter is great for very small work like down to 30 gauge wire or in tight places.
Small pliers to cut and Peel electrical cables up to 1 millimeter, I think that the more diameter does not work as it is very thin.
great looking pair of flush cut cutters I would recommend these to anyone that needs to do some flush cutting or just needs a nice good pair of sharp cutters
Very good tool I thought it was bigger
these things are great little pair of snippers perfect for doing electrical and zip ties super sharp watch your fingers.
just what I need for trimming circuit boards
I already knew the product and I repeated the acquisition, given its quality.
Arrived before expected delivery date. Packaged well and combined with other orders, which I appreciate. Quality appears good
Bought 2 of them since they were cheap. No regrets. Will be useful when doing board work on my electronics.
Fast shipping, satisfied with the quality of the item.
Excellent Nipper👌🏻
grest delivery time. will use them for plastic model kits, so should do the trick.
Working good, very sharp
For the price I paid, it was worth it. Doesn't have the quality of a Hikari, but it pays off. I think I did a good deal.
Seems to be just what I ordered. Total good quality, not some cheap toy.
Good deal. Works great. Shipping was fast. Happy with this purchase.