Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bluntly repeated the order of four years ago. The quality has dropped noticeably. The material is worse, the seams are curved
Well, I really thought it was better quality, it's not bad, but it seemed to be superior
Arrived right
Quality is not good
Item is very good fits well 👌
Super!!!
super
It is nice, acceptable material, but the rear seat covers do not have the holes to install the supports heads so I had to make the holes in a hunting way. Usually well in my kia Morning / picanto.
The cases themselves are beautiful, but the material for that kind of money is screwed synthetics, if only enough for a year.
There was a puff on one case.
For such a cost, good quality. Cases as described.
good
Excellent quality and excellent packaged product
Quality product
I would love to have been able to do better photos and I hope I can change the review in the future. The material is very fine, transparent, wrinkled but still I'm sure it would look good, a palpit tells me😅, Or it will be that it is still better than my original seat, so I did not put it because I must wash it first.
They are thin and starts to shock from the car if you train in a Bologna jacket, and so I have enough to take such a third time for a couple of years
Very good
On Zafir in pidilya
Very cute Forum
Excellent, excellent product is very easy to install it in the car. Regarding quality should further check but it looks really excellent. Thank you very much for the seller for the speed that the product came
Love the seat covers and they fit tight and look good would definitely buy again
Duge is spoiled, garni chokhli
Looks fine yet I haven't checked
Excellent
The order arrived in timeand shape, it suits you very well, and the material, although a little thin, feels good