Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tools'N Accessories (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toolsnaccessories.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well complete and possibly good quality
Excellent product, good tool set for doing various jobs Would recommend this tool set
Très bien
Amazing set I can’t believe how good the quality is. I have been after one like this for ages. High quality brilliant value.
Everything OK. I liked it. Fast shipping. Product as advertised.
I have not tried the product yet but it seems to me that it responds to the description. The sheath is made of a thin plastic that has been somewhat damaged in transport. In case I have any problems I will add a further effect. Fast shipping. It was delivered to me in about 10 days from the purchase.
All right, some bits fall out, but tolerable, it's a good set for unprofessional car repair
Greetings I received the article in question this order was received in perfect condition as you can see the photo. I recommend the seller for future buyers. Your rating was 5 star congratulations.
Good product recommended
I arrived fast, just need to taste it
I liked this product and very practical and functional, I recommend it
Excellent tool I loved Be satisfied with the purchase
Packaging arrived a little damaged, but the contents did not. I have not yet used, but they seem to be of good quality in relation to the price. Another detail, in the publicity photos give the impression that they are bigger, but they are not...
Good
A reasonable price! Excellent quality! It is relatively inexpensive, yet excellent quality!♡♡♡ When Ali didn't come to Korea, he bought it at a very high price at a tool store. Today, you don't have to buy a domestic patrio for a fee! If you order from Ali, it's good that everything is solved! Good!!
The rachet has only 24 teeth, And mine was loose, I've opened the back plate to fix it, but one of the locking mechanisms wasn't sitting right, pushed it in place and that fixed the issue. All in all, for the price it's OK
Good tools, I just needed it, thank you
The product looks good, if it breaks or fails in the future I will comment again
love it
Excellent pfoduct. Just as described. A must buy for all interested.
Haven't used it yet.
Very long waited 14 days
Useful
Everything came right. The kit is a little small but it serves well. For the value, I think it was worth it.
The product meets your expectations, the truth is that it is very beautiful and is according to the description, I recommend it!!!!!! Many thanks!!